Advantage Solutions Director IT Business Engagement in Irvine, California

Summary

Director IT Business Engagement Associate

At our Company, we grow People, Brands, and Businesses! We are seeking a highly dynamic Director ITBusiness EngagementAssociate to lead IT Business Engagement Team’s strategic direction and oversees day to day activities for the team. Works closely with key business and IT leaders to drive adoption of solutions and ensure IT projects are positively impacting the business. Responsible for fostering growth and training within the team, drives the implementation of internal programs designed to increase team productivity and effectiveness. Must be a strong team player with the ability to communicate effectively with management, subordinates, clients and staff. Expected to prepare written and verbal deliverables, reports and presentations for upper management and client review as required. Responsible for staffing including the hiring firing and forecasting future staffing needs. Key responsibilities around the delivery and governance of IT projects in partnership with the PMO. A strong understanding of applicable technologies and supported business processes is required. Relationship building with business leadership is critical to the success of this role.

Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

What we offer:

  • Full-Time Benefits (Medical, Dental, Vision, Life)

  • 401(k) with company match

  • Training and Career Development

  • Generous Paid Time-Off

Responsibilities:

  • Strong relationship building skills - regularly communicate/collaborates with assigned business partners.

  • Excels at presenting technology solutions to both business partners and clients (existing and potential). Drive strategic value to business partners and clients.

  • Understands business processes, technology integration and project management.

  • Working knowledge of supported systems, understands process and can provide live demos for business and clients. Functions as the “technical expert” for business leadership or client meetings.

  • Sets direction for direct reports to ensure supported business units are receiving the customer service and innovative technology solutions required. Provides insight, guidance and support to both the Business Engagement and PMO teams.

  • Works closely with PMO and IT Leadership teams to develop close partnerships in support of IT dept. goals and objectives.

Qualifications:

  • Bachelor's Degree or equivalent experiencerequired

  • 8+ Years of experiencein a related field

  • Excellent Written & Verbal Communication Skills

  • Well Organized, Detail Oriented, & able to Handle Fast Paced Work Environment

  • Ability to Direct, Lead, & Develop People; Team Building Skills

  • Expert Technical Knowledge of Software Applications, Processes, Products, & Hardware Architecture

Responsibilities

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Job Duty

CONSULTATIVE / RELATIONSHIP BUILDING

  • Strong relationship building skills - regularly communicates/collaborates with business partners

  • Excels at presenting technology solutions to both business partners and clients (existing and potential)

  • Participates / Facilitates alignment meetings, providing project updates and live demos

  • Drive strategic value to business partners and clients

  • Coaches and monitors Business Engagement Team and their success at Client Relationship Building

BUSINESS ANALYST/PROJECT MANAGEMENT

  • Understands business processes, technology integration and project management

  • Partners with PMO and ensures BEM group is providing clear and consistent communication to the business

  • Ensures governance is in place throughout the project lifecycle, personally facilitating steering committee, executive committee and business alignment meetings

TECHNICAL EXPERTISE

  • Works with BEM group and business leadership to understand the big picture and advocates for enhancements/solutions based on broad business need

  • Working knowledge of supported systems, understands process and can provide live demos for business and clients

  • Functions as the “technical expert” for business leadership or client meetings

LEADERSHIP/BUSINESS ENGAGEMENT OPERATIONS

  • Sets direction for direct reports to ensure supported business units are receiving the customer service and innovative technology solutions required

  • Recruits, hires and trains new team members; develops direct reports, providing coaching and mentorship to help them reach the next level

  • Provides insight, guidance and support to both the Business Engagement and PMO teams

  • Continuous improvement is key. Identify benchmarks for the team and our clients in terms of expected quality & level of service

  • Works closely with PMO and IT Leadership teams to develop close partnerships in support of IT dept goals and objectives

Supervisory Responsibilities

Direct Reports

  • Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources

Indirect Reports

  • May delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel and/or Driving Requirements

  • Travel is an essential duty and function of this job. Driving is not an essential duty or function of this job.

  • Travel up to 33% (if based in Irvine)

Minimum Qualifications

The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

Education Level: (Required): Bachelor's Degree or equivalent experience

(Preferred): Bachelor's Degree Or equivalent experience

Field of Study/Area of Experience:

8+ Years of experience in a related field

Skills, Knowledge and Abilities

  • Excellent Written & Verbal Communication Skills

  • Well Organized, Detail Oriented, & able to Handle Fast Paced Work Environment

  • Demonstrated Ability to Provide Cross-Functional Leadership

  • Ability to Direct, Lead, & Develop People

  • Ability to Ensure High Levels of Service & Quality are Maintained

  • Team Building Skills

  • Expert Technical Knowledge of Software Applications, Processes, Products, & Hardware Architecture

Environmental & Physical Requirements

Office / Sedentary Requirements

Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance. All of our positions require the satisfactory completion of a background check. Please be aware that acknowledging or having criminal convictions does not constitute an automatic bar to employment. Factors including, but not limited to age and time of the offense, seriousness and nature of the violation, and rehabilitation will be taken into account.

Primary Posting Location : City Irvine

Primary Posting Location : State/Province CA

Primary Posting Location : Country US

Requisition ID 2019-199443

Position Type Full Time

Category Professional: (IT, Finance, Legal, HR, Talent Acquisition, Administrative, Customer Service)