Advantage Solutions Customer Development Manager in Lowell, Massachusetts
Customer Development Manager - MARS™
At our Company, we grow People, Brands, and Businesses! We are seeking a highly talented MARS™ Customer Development Manager (CDM). This is a high visibility position responsible for providing top-notch account management to our best-in-class grocery customer. The CDM will implement customer development initiatives, grow and improve client relationship management generate successful sales growth. This Key Account Manager will place a strong emphasis on selling Road Show Events, cold calling, headquarter presentations and overall growth strategies. As part of our winning team, you’ll receive top-tier training, competitive base salary, and a comprehensive benefits package all with the opportunity for career growth. So, are you ready to be a key account manager and use your B2B marketing skills to help clients grow?
Take this opportunity to join the Company, North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!
What we offer:
Full-Time Benefits (Medical, Dental, Vision, Life)
401(k) with company match
Training and Career Development
Generous Paid Time-Off
Annual Bonus Eligible
Biweekly Auto Allowance Eligible
Travel Expense Coverage Eligible
Own the relationship with key grocery clients for the MARS™ Confection Business
Manage the business for Mars Wrigley implement marketing strategies, analyze trends, promotional negotiations and manage trade budget as determined by Mars Wrigley
Own and drive revenue growth; identify opportunities, utilize forecasting methods, and align business unit resources to secure those opportunities.
Meet and/or exceed Mars Wrigley goals for sales, distribution, pricing, shelving, and promotional volume.
Manage and maximize manufacturer marketing/promotional funds to achieve sales goals while staying within financial guidelines.
Implement customer headquarter calls and penetrate key positions at retailer department.
Collaboration with various internal and external functions to deliver business results i.e., category management, customer marketing, revenue management, etc.
Bachelor's Degree or equivalent experience
Minimum 2 years CPG/Retail B2B Sales experience
Demonstrates commitment to meeting or exceeding customer expectations, effectively solicits and responds to the needs of the customer both external and internal
Proven track record of B2B sales in the Retail/CPG Space; strong sales presentation, development and closing skills
Working knowledge of syndicated data forecasts, sets objectives, anticipates, structures tasks, and establishes priorities
Works cooperatively with others toward common group objectives, demonstrates respect for the ideas and contributions of other team members, cultivates positive relationships with other associates, and provides assistance and support to others
The salary range for this role is $57,500-$65,000
The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
The Customer Development Manager (CDM) is responsible for developing and growing sales volume in assigned territory, markets and regions through effective relationships with store operations personnel at the region and market level. Developing relationships with these higher level decision makers should have a positive impact on all assigned stores within a given region or market.
The CDM works with Retail Supervisors to raise the level of effectiveness across the entire area and region. This may include such opportunities as: planning, working retail with Retail Sales Merchandisers (RSMs), training and developing skills of RSM’s.
Essential Job Duties and Responsibilities
Meeting or exceeding POS to plan goals for assigned territory and markets
Delivering a positive gap versus Non-DRT
Growing POS by selling incremental display locations, selling the execution of plan-o-gramed locations, executing initiatives as well as maintaining in stock conditions.
Developing and leveraging relationships with key influence and decision makers in assigned stores, markets, and regions
Delivering consistent market & region level contact
Effectively gaining front end and main aisle presence. This is accomplished in conjunction and alignment with store or market personnel so that the primary merchandising and stocking duties are done by store personnel. This collaborative relationship is developed on a mutual interest and business relationship
Provides sales training and skill development of RSM’s in assigned geographies
Utilizes preferred coaching style – coaching vs. telling, role playing, open ended questions
Provides constructive feedback and development opportunities to RSM via coaching and CDM training recap forms
Communicates feedback to Retail Supervisors (RS) concerning trainee’s strengths and opportunities
Mentors assigned RSMD candidates
Participates and may lead meetings for their area or other RS area meetings
Consults with assigned RKCM/Communications Mgr about development of sales materials and other account information
Provides field perspective and feedback on SIF questions for their assigned accounts
Organizing and Planning
Follows sales call standards and effectively orchestrates a call coverage plan that meets the business needs of the client and retail customer.
Effectively manages RSM training
Other related duties as assigned
Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources
May delegate work of others and provide guidance, direction and mentoring to indirect reports
Travel and/or Driving Requirements
Travel and Driving are essential duties and function of this job
Travel up to 40%
Education Level: (Required): High School Diploma or GED or equivalent experience
( Preferred): Bachelor's Degree or equivalent experience
- 1-3 years of experience in Retail Sales Merchandiser (RSM)
Skills, Knowledge and Abilities
Excellent written communication and verbal communication skills
Good interpersonal skills
Conflict management skills
Decision making skills
Ability to exercise sound judgment
Ability to work effectively with management
Ability to ensure a high level of service and quality is maintained
Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
Environmental & Physical Requirements
Field / Reps Requirements
Incumbent must be able to perform the essential functions of the job. Work is performed in a retail in-store environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 74 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential.
Additional Information Regarding The Company Job Duties and Job Descriptions
Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Job Locations US-NH-Manchester | US-NH-Nashua | US-MA-Lowell
Primary Posting Location : City Manchester
Primary Posting Location : State/Province NH
Primary Posting Location : Postal Code 03101
Primary Posting Location : Country US
Requisition ID 2023-427505
Position Type Full Time
Category Business Development
Minimum USD $57,500.00/Yr.
Maximum USD $65,000.00/Yr.