Advantage Solutions Sr. Microsoft Dynamics 365 CRM Engineer in Tampa, Florida

Summary

SENIOR DYNAMICS 365 CRM ENGINEER

Advantage is currently seeking a Senior Dynamics 365 CRM Engineer for an immediate opening in our Tampa, Florida office. This is a role supporting our corporate Microsoft Dynamics 365 environment and is an integral part of our business applications support team.

The Senior Dynamics 365 CRM Engineer designs and develops and supports software that support multiple business units in Microsoft Dynamics 365 CRM. You will manage stakeholders, gather requirements, design solutions, write and review code. This is a techno/functional role, however, we'll accept a candidate who is further on the functional side as well. More info below:

Responsibilities and Standards:

  • Responsible for the development, and on-going support of custom applications and objects within Microsoft Dynamics 365 CRM.

  • Serve as a Subject Matter Expert (SME) within all aspects of Dynamics CRM software to include technical requirements, system configuration, user requirements, and system upgrades

  • Identify and implement third party applications to enhance and support the CRM system

  • Perform CRM application testing of configurations and customizations

  • Lead and/or participate in analysis sessions with clients to determine application requirements for new CRM implementations

  • Extend capability of CRM through creation of new entities, forms, work flows and reports

  • Design business processes and integrations between Microsoft Dynamics 365 CRM applications and other applications

  • Perform data migration activities

Qualifications:

  • Excellent communication skills to include internal/external interaction, documentation and presentations.

  • Experience working in SDLC, testing and validating solutions, and working as a MS Dynamics CRM Business Analyst.

  • Proven ability to self-manage and complete project deliverables.

  • Confident in making decisions, accurate, detailed-oriented and able to problem solve/analyze.

  • Good interpersonal, listening, written and verbal communication and basic project management skills.

  • Functional and/or Technical Certifications as deemed appropriate for specialization.

  • 6 + years of experience working with the Dynamics platform with 2+ full cycle Dynamics CRM implemenations.

  • CRM Configuration Developer that gets excited about working with Microsoft Dynamics 365.

  • Must be able to create and maintain fields, views, reports, dashboards and other MS Dynamics objects and functions.

  • As a configuration developer, you’ll also be asked to support and maintain workflows, functions and configurations within the MS Dynamics environment.

Advantage Solutions is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. Advantage Solutions services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Advantage Sales and Marketing, LLC dba Advantage Solutions is proud to be an Equal Opportunity Employer.

Responsibilities

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The Senior Software Engineer designs and develops and supports software that support the business units (Sales, Marketing, HR, etc) in the Company; systems and software include Dynamics AX, Business Intelligence, and other strategic custom software applications. Will manage stakeholders, gather requirements, design solutions, write and review code.

  • Work with many technologies and work as a senior member of the technical team and IS&T implementer for business stakeholders.

  • Work as a member of the technical team and IS&T implementer for business stakeholders.

  • Execute custom application development, AX development, business intelligence and IS&T strategic projects.

  • Own platform subsystems/components.

Essential Job Duties and Responsibilities

Software Development

  • Perform design, development, testing, implementation and documentation within a fast-paced, agile-based work environment

  • Perform system administration including administering security roles, profiles, workflows, etc.

  • Enforcement and assistance of all Governance (including but not limited to Security and Compliance)

  • Drive and enforce the development lifecycle including but not limited to standard practices, QA and code reviews.

  • Develop Unit Test Scripts and complete all unit testing,

  • Develop User Acceptance test scripts and work with business users to complete User Acceptance testing

  • Develop and prepare resulting deployment packages and guide or assist in deployments

  • Develop and assist in preparation/completion of any applicable training materials

  • Develop and maintain all system documentation and technical libraries

  • Assist in Sprint planning sessions to identify capacity and organize backlog and sprint deliverables

  • Provide status updates orally and in written to Team members including Project Leader(s), IS leader(s), Business sponsor(s) and executive staff

  • All other tasks and / or duties as requested

Stakeholder Management

  • Gather and convert Business Requirements into Functional Designs and Wireframes

  • Provide recommended solutions for complex business problems

End User Support

  • Triage and troubleshoot issues with users

  • Support user training and onboarding activities

Supervisory Responsibilities

Direct Reports

This position does not have supervisory responsibilities for direct reports

Indirect Reports

This position does not have guidance or mentoring responsibilities for indirect reports

Travel and/or Driving Requirements

Travel and Driving are not essential duties or functions of this job

Minimum Qualifications

Education Level: (Required): Bachelor's Degree/ B.S. in MIS, Computer Science or comparable major

(Preferred): Bachelor's Degree/ B.S. in MIS, Computer Science or comparable major

  • 5+ Years of experience with windows development architectures / Microsoft technology stack, including SQL, .NET, TFS, etc.

Skills, Knowledge and Abilities

  • Experience with Microsoft AX and Dynamics AX Application Integration Framework Strong understanding of UI, cross-browser compatibility, general web functions and standards.

  • Experience with SQL Server Integration Services Deep functional knowledge or hands on design experience with Web Services (REST, SOAP, etc.) is needed to be successful in this position.

  • 2-3+ years in an Agile environment

  • Should have strong analytical and quantitative analysis skills

  • Familiarity with tools, concepts & methodology of business analysis

  • Strong interpersonal skills

  • Sound co-ordination and follow up skills

  • Ability to meet deadlines under pressure

  • Be a strong team player

  • Ability to read and understand technical documents written in English, with good communication skills on email and phone conferences

  • Ability to share knowledge and expertise with other software engineers

  • Strong analytical thinking and problem solving skills

  • Be a strong team player

  • Strong work ethic, self-motivated

  • Strong written and oral communication skills

Environmental & Physical Requirements

Office / Sedentary Requirements

Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.

Additional Information Regarding The Company Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance. All of our positions require the satisfactory completion of a background check. Please be aware that acknowledging or having criminal convictions does not constitute an automatic bar to employment. Factors including, but not limited to age and time of the offense, seriousness and nature of the violation, and rehabilitation will be taken into account.

Primary Posting Location : Address 3922 Coconut Palm Drive, Suite 300

Primary Posting Location : City Tampa

Primary Posting Location : State/Province FL

Primary Posting Location : Country US

Requisition ID 2019-199241

Position Type Full Time

Category Professional: (IT, Finance, Legal, HR, Talent Acquisition, Administrative, Customer Service)

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